This Privacy Policy describes how Irtiqa (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. When updates are made, we will post the revised Privacy Policy on the Site and update the “Last Updated” date as required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect—and have collected over the past 12 months—personal information from various sources. The type and amount of information collected depend on how you interact with Irtiqa.

In addition to the purposes described below, we may use your information to communicate with you, fulfill orders, comply with legal obligations, enforce our terms and policies, and protect our rights and the rights of our users.

What Personal Information We Collect

The personal information we collect depends on how you interact with Irtiqa. “Personal information” refers to data that identifies, relates to, or could reasonably be associated with you.

Information We Collect Directly from You.
This may include:

  • Basic contact details: Name, email address, phone number, and shipping or billing address
  • Order information: Payment details, billing/shipping information, and order confirmations
  • Account details: Username, password, and account security information
  • Shopping preferences: Products viewed, added to cart, or saved
  • Customer support communications: Information shared when you contact us

Some features require certain information. If you choose not to provide it, you may be unable to use specific Services.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Site (“Usage Data”) through cookies, pixels, and similar technologies. This may include:

 

  • Device type
  • Browser type
  • IP address
  • Network information
  • Interaction with pages and features

Information We Obtain from Third Parties

We may receive information about you from third parties, including:

  • Service providers that support our website and operations
  • Payment processors handling transactions
  • Marketing or analytics partners

We treat this information in accordance with this Privacy Policy, though we are not responsible for the privacy practices of third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

 

  • Providing Products and Services: Processing payments, fulfilling orders, managing accounts, shipping, and handling returns
  • Marketing and Advertising: Sending promotional communications and improving customer experience
  • Security and Fraud Prevention: Detecting and preventing fraudulent or unauthorized activity
  • Customer Support: Responding to inquiries, resolving issues, and improving our Services

Cookies

Cookies help us enhance your experience, remember preferences, analyze site usage, and improve content. Third-party providers may also use cookies for analytics or advertising.

You can control cookie settings through your browser; however, disabling cookies may affect certain Site features.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With service providers performing services on our behalf (payment processing, IT, fulfillment, etc.)
  • With marketing or business partners
  • With your consent, including social media integrations
  • As part of a business transaction such as a merger or acquisition
  • To comply with legal obligations or protect our rights

In the past 12 months, we may have disclosed identifiers, commercial information, and internet activity data as described above.

User-Generated Content

If you submit reviews, comments, or other public content on our Site, that information may be visible to others. Please avoid sharing sensitive personal information publicly, as we cannot control how others use it.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for their content, security, or privacy practices. Please review their privacy policies before engaging with them.

Children’s Data

Irtiqa does not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it. We do not sell or share personal data of individuals under the age of 16.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure. Please avoid sending sensitive information via unencrypted channels.

We retain personal information only as long as necessary to provide our Services, meet legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion or data portability
  • Restrict or withdraw consent

You may unsubscribe from marketing emails at any time. Transactional or order-related communications may still be sent.

We may require identity verification before fulfilling requests.

Contact Us

If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us:

Email: info@irtiqastore.com
Phone: +92 320 8356096